How Financial Institutions Can Win The Bill Payment Game

New research shows most U.S. consumers think the bill pay platforms their financial institutions offer are outdated and out-of-step. 

As a result:

• 76 percent of consumers reject bank bill pay in favor of paying directly to billers 
• Only 22 percent of consumers now use the bill pay platforms their FIs offer 
• In fact, over 7 billion times a year, consumers reach for checks, credit- and debit cards to pay their bill rather than use current bank bill pay platforms

Download this eBook to find out exactly what today’s consumers want and what steps FIs
can take to modernize the bill pay experience and win back their customers.